🍽️ Built for Restaurants & Cafés · 🇵🇰 PKR pricing

Restaurant queue management
built for Pakistan

From Karachi to Lahore to Islamabad — live queue updates, table-ready SMS, and prepaid online bookings via Safepay. ServQueue keeps your floor moving and your guests informed, from door to table.

Basic 3-day trial · No credit card required

ZeroApp downloads needed
ZeroHardware required
5 minSetup time
Rs 0To get started

Also used by Salons & Parlours · Clinics & Labs · Pharmacies · Mechanics & Workshops · Retail

The problem

A full house shouldn't mean a frantic front of house

When guests have no visibility on their wait, they crowd the door, ask staff repeatedly, or leave. Every one of those is a lost cover.

What's happening now

  • Guests hover at the entrance asking "kitna wait hai?" every few minutes
  • Staff on phones taking reservations instead of serving tables
  • No-shows on busy nights — tables sitting empty with no notice
  • No record of wait times, no-shows, or guest messages

What ServQueue does

  • Guests track their live position from their phone — no crowding, no asking
  • SMS when their table is ready — they arrive on cue, you turn covers faster
  • Prepaid reservations via Safepay mean guests show up or cancel early
  • Full history of every guest wait, message, and interaction

How it works

Live in under 5 minutes

No hardware. No IT team. No training required.

1

Guest scans QR at the door

They scan a QR code with their phone camera — no app, no account. They enter their name and number and join the waitlist in under 60 seconds.

2

They watch their wait live

Their phone shows their real-time position in the queue. They can browse nearby or wait comfortably — without hovering at the entrance.

3

SMS when their table is ready

When you tap 'Ready', they get a text via Eocean — delivered to Jazz, Telenor, Zong, Ufone, and SCOM. They walk straight in.

4

Book ahead with Appointments

The Appointments add-on gives you an online booking page. Guests reserve via Safepay, pay upfront, and get automatic reminders — no no-shows, no phone calls.

💰

The feature that fills your restaurant: prepaid bookings

A no-show on a busy Friday costs you a full cover. With the Appointments add-on, guests book online and pay via Safepay upfront. When people have skin in the game, they show up — or cancel early enough for you to resell the table.

Start free trial — no credit card

Features

Everything your venue needs

Live chat is included on every plan. Free and unlimited — always.

📱

QR queue join

Guests join from their phone at the door — no app download, no account. They're in the queue under 60 seconds.

⏱️

Live wait display

Real-time queue position visible on every guest's phone. They know exactly where they stand — and stop asking.

📨

SMS via Pakistani network

Sent via Eocean — PTA-registered with direct connections to Jazz, Telenor, Zong, Ufone, and SCOM. PKR rates, no international surcharges.

💬

Live chat with guests

Free and unlimited on every plan. Message waiting guests directly — no per-message charges, ever.

📅

Online appointments

Add-on

Add-on: give guests a booking link, take Safepay prepayment, and send automatic reminders. Available on Growth and Pro.

🔒

Built for Pakistan

PKR billing via Safepay. FBR-compliant invoicing. No USD exchange rates or hidden international fees.

Appointments add-on

Take bookings 24/7 — even while you sleep

Add online reservations to your ServQueue account. Guests book their own time, pay via Safepay to lock it in, and get automatic reminders so they actually show up.

🔗

Online booking page

Your own booking link — share it on Instagram, Google, or your website. Guests book without calling.

💳

Safepay prepayment

Guests pay a deposit via Safepay at booking. No-shows drop when they've already paid. You keep the deposit if they don't cancel in time.

🔔

Auto reminders

SMS sent automatically before every booking via Eocean. No manual follow-up. Guests arrive on time, you stay fully booked.

Add Appointments to your plan →

Pricing

Simple, transparent pricing

All prices in PKR · No setup fees · Cancel any time

Chat is free and unlimited on every plan. SMS quota is used for queue notifications and table-ready alerts.

Basic

Replace your paper waitlist in 5 minutes

Rs5,000PKR/month
  • 1 queue, 1 location
  • QR check-in — no guest app needed
  • 300 SMS/month
  • Unlimited live chat with guests
  • TV display mode
  • 3-day free trial
Start 3-day trial
Most popular
🍽️ Recommended for restaurants

Growth

Keep guests happy from door to table

Rs11,000PKR/month
  • Everything in Basic
  • 3 queues, 1 location
  • Photo & PDF chat attachments
  • Quick-reply message templates
  • 800 SMS/month
  • Appointments add-on available
Get Growth

Pro

Manage guests across multiple venues

Rs18,000PKR/month
  • Everything in Growth
  • Unlimited queues, multi-location
  • Team roles & permissions
  • Priority support
  • 1,500 SMS/month
  • Analytics dashboard
Get Pro

Frequently asked questions

Do my guests need to download an app to join the waitlist?

No. Guests scan a QR code at the door with their phone camera and a web page opens — no app, no account. They enter their name and number, see their live position, and we SMS them via Eocean when their table is ready.

How is billing handled in Pakistan? Do I pay in PKR?

Yes — billing is in PKR through Safepay (cards and bank transfer supported). No USD conversion, no foreign payment processor needed.

Do you support Karachi, Lahore and Islamabad equally?

Yes. ServQueue works the same in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, and across Pakistan. SMS is delivered via Eocean across all PMTA-supported networks.

Can I take online reservations and prepayments?

Yes — the Appointments add-on gives you a public booking page. Guests reserve a time, pay a deposit through Safepay, and get automatic SMS reminders. No-shows drop sharply when guests have skin in the game.

How long does setup take?

Under 5 minutes. Sign up, name your queue, print or display the QR code at your host stand. The dashboard runs on any phone, tablet, or iPad — no dedicated hardware needed.

Is FBR-compliant invoicing supported?

Yes. Invoices include your STRN/NTN and are FBR-compliant for record-keeping. Sales tax handling is configured per business.

Your restaurant is
5 minutes from a better service.

Free to start. No credit card. No hardware. Cancel any time.

Create your free queue →PKR billing · Safepay · FBR-compliant invoicing